services

Brushfire Strategies offers a suite of live and automated phone services to assist political campaigns, drive issue advocacy, or influence key decision makers.

Our services are based on extensive campaign experience in political, non-profit and corporate efforts and utilize precise targeting, attention to detail, and strict quality control. Brushfire has been leaders in the industry in terms of best practices for over a decade.

Live Programs

  • Brushfire works directly with our call center floor managers and IT staff to ensure script knowledge and capability. TSR’s are trained in pronunciation, scripts, codes and situational instructions and we provide them with client background, program goals and call requirements. The Brushfire team is active in monitoring sessions throughout the program and also encourage client monitoring. These sessions allow script changes and recommendations to the callers can be made in real time. Please note, a 24-hour notice is needed for client monitoring. 

  • We understand the importance of matching accents to the region where the calls are being made.  We work with call centers across the country and can provide Spanish and Chinese language callers upon request.

  • Our US based call centers handle all calls in the continental United States, Alaska and Hawaii, and Canada. Our call center managers regularly work with international call centers to run programs throughout Latin America, the UK and most of Western Europe, including Spain, Portugal and Italy.  Need to place calls to a country not on our list? No problem – our call center managers can generally place calls wherever you need them!

  • Our capacity is virtually unmatched by any other Democratic or progressive firm. We reserve our time at the call centers early, and work with the center managers as the cycle progresses to ensure we have hours added as needed.

Grassroots Advocacy

  • Tele-town halls are a great opportunity to communicate directly with the public. Through a Brushfire conducted event, clients can interact with their audience in real time by answering questions, discussing upcoming events, taking polls, or providing information about a specific issue. Participants are placed on mute throughout the call and all questions are screened prior to being asked. We offer multiple ways to drive participation and engage with your audience. Additional add-on’s available to build the perfect event. From text messages, website integration, all the way to audio and video steaming services, we can build an event that fits your every need.

  • Patch through calls drive real conversations between constituents and elected officials. Our callers will help get the issue and plan of action across, so that when the constituent is patched to the office they are educated on the issue and ready to have their voice be heard.

  • Want to add a patch component to a volunteer call list or a texting universe? We provide a toll-free number for constituents to call and patch them through to their elected officials to drive communication on issues. It’s free for the caller and by simply providing their zip code they are connected quickly to the target and given more background on the issue, so they are ready to deliver a quality message when patched.

  •  Have a campaign that needs live fundraising calls? We’ve got you covered. Our call center is able to place a large number of calls in a short amount of time to speed up the fundraising process and get those donations in the door. Call center reps are trained on the script and able to input credit card information directly into the campaign donation page. Pairing this with email mobilization or a text program, is another route for campaigns who don’t want donations taken over the phone.

Texting & Peer-to-Peer Platform

  • Each of our live operators can deliver thousands of text messages per hour, while not a replacement for your volunteer program, adding paid operators can scale your program up quickly. And if you’re looking for a solid peer-to-peer platform?  We’ve got that, too.

  • Similar to the Live Operator Texting, but our peer-to-peer platform can be used as a tool to get your volunteers involved.

  • Looking for an all in one platform to help volunteers reach constituents quickly and effectively? With our fully integrated platform, campaigns can easily manage scripts and load and launch data quickly. Volunteers can be live in minutes and with the phone built into Chrome, no additional hardware is required for callers.  Landline, cell phone dialing, and texting are all available under the custom dashboard. We offer many features to help you design a volunteer platform to maximize your calling efforts and budget. 

Automated Programs

  • A cost effective way to get a lay of the land, we run a quick, automated poll to get a snapshot of public perception and provide recommendations based on the results. We also offer SMS polling, so you can be sure you’re reaching a representative sample of the voters you’re trying to reach.

  • The quickest way to get information out to a large number of people.  We help you design a program to supplement your paid media, respond to last minute attacks, push voters to the polls or develop an A/B test to determine the most effective strategies.

  • Do you need to gather RSVP’s to an event? Want to know who needs a yard sign, or more information about your project?  IVR calls allow a target to interact directly with your call to give you the information you need to take next steps.

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